To enhance your experience and deliver our services effectively, we may ask for certain details like your name and email address during registration on our website or mobile app. You may also voluntarily upload licenses, certificates, and other documents, which may contain your PII. We auto-collect data about your device and browsing habits, and may monitor emails and calls for regulatory reasons. We also capture Anonymous Usage Information through our mobile app to refine our products and website.

We collect data when you register, update your information, use our “Contact” feature, navigate our website, or enable location-based features. We may also use cookies and similar technologies to gather information.

We utilize your data to:1. Communicate with you about your account and our services.2. Personalize and enhance your experience.3. Provide seamless access to your credentials across multiple devices.4. Share your professional credentials with your employer or other entities upon your request.5. Respond to your queries and requests.6. Uphold security measures for our company, customers, and website.7. Comply with legal and regulatory obligations.

Although no data transmission is completely secure, we employ robust measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and managerial procedures. We adhere to industry standards for data security, ensuring your credentials and PII are stored and transferred securely. We retain your information only as long as necessary and securely dispose of it once it's no longer required or upon your request. While we may process your data on overseas servers, your information is always protected under this Privacy Policy. As a U.S.-based company, we require your consent to transfer your data to U.S. servers.

We never sell, trade, or transfer your PII to external parties without notifying you. However, we may share your PII with partners who assist us in running our website and business, provided they maintain confidentiality. With your approval, we may also share your PII with entities you wish to disclose your credentials to. We may release information if required by law, to enforce our policies, or to protect our rights or others' safety. Non-PII may be shared for marketing, advertising, or other purposes.

We respect the privacy laws of every country. In some, we may need your consent to use cookies. If that's the case, we'll ask for it. What are cookies? They're small data files stored on your computer when you visit our site. They make your experience smoother by remembering you, so you don't have to sign in every time. They also help us tailor our website to your needs. We believe this is a fair way to enhance your user experience while respecting your privacy. Don't want cookies? That's fine. Most browsers allow you to reject them. But be aware, it may affect your ability to use certain parts of our site. Non-personal data collected via cookies might be shared with our advertisers and affiliates.

In accordance with the U.S. Children’s Online Privacy Protection Act (COPPA), our website is not designed for users under 18 years of age, unless under parental or legal guardian supervision. Any personal information unknowingly collected from someone under 13 will be promptly deleted.

We reserve the right to revise this Privacy Policy at our sole discretion. The current version is accessible at https://certracker.com/privacy-policy. We encourage you to review it periodically to stay informed about how we use your information. Any significant changes will be announced in the “What’s New in Version” section when we release the next version of the CERTRACKER mobile app.

Some browsers allow users to indicate they don't want to be tracked online. However, there's no industry agreement on what 'Do Not Track' means or how to respond to it. Until there's clear guidance, we're unable to respond to these signals.

If you're a California resident, you have specific rights regarding your personal data. You can request access to your data and details about our information practices. You can also ask us to delete your personal data unless it's required for business purposes. All these rights can be exercised by contacting us. Please note that we'll need to verify your identity to protect your information.