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Find answers, get help, and learn more about managing
credentials with CerTracker.

Commonly Asked Question

What is CerTracker, and who is it for?

CerTracker is a credential management platform designed specifically for nurses, healthcare professionals, and healthcare systems. It helps individuals track, renew, and share credentials, certifications, and continuing education (CE) credits, while also allowing healthcare systems to streamline compliance and credential tracking for their teams.

How can I add or update my certifications?

Navigate to the “Credentials” tab in your dashboard, and select “Add New.” You can upload a photo or document of your certification, enter the expiration date, and set reminders for renewals.

Can I share my credentials directly from CerTracker?

Yes! CerTracker's digital wallet feature allows you to share your credentials, certifications, and CE credits easily with employers, licensing boards, or colleagues, making it a powerful tool for career mobility.

How do I enroll in a course?

Go to the “Courses” section, choose a course that interests you, and select “Enroll.” You'll receive a confirmation email with details, and your course will appear in your “My Courses” dashboard.

How do your subscription plans work?

CerTracker offers flexible subscription plans tailored to both individual healthcare professionals and healthcare organizations. For individuals, we offer a free plan as well as premium options for added features. For organizations, we provide customizable pricing based on team size and specific needs. For teams, we offer flexible team subscriptions. Check out our information on team subscriptions below. You can upgrade or change your plan at any time as your needs grow.

Get started with Certracker
mobile app

Watch this quick video to get a complete walkthrough of how to get started with the CerTracker Mobile App.

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